Shipping & Returns

At June & Bug Co., we pride ourselves on sourcing the finest quality products from hand-picked distributors and suppliers who share our commitment to excellence. As a result, shipping and handling costs and times may vary depending on the unique logistics of each partner. Rest assured, our team works diligently to ensure that your plants are carefully packaged and swiftly delivered to your doorstep with the utmost care. For specific details regarding shipping and handling for your order, please refer to the information provided by our dedicated distribution partners during the checkout process. Your satisfaction is our top priority!

We understand that receiving your order in a timely manner and having a hassle-free return process is important to you. That's why we have implemented the following policies:

Shipping

1. Fast and Reliable Delivery: We partner with trusted shipping carriers to ensure that your order is delivered to your doorstep as quickly and efficiently as possible. We aim to process and ship all orders within 1-2 business days.

2. Tracking Information: Once your order has been shipped, you will receive a tracking number via email. This allows you to easily track the progress of your package and know exactly when it will arrive.

3. Shipping Rates: We offer competitive shipping rates based on the weight and destination of your order. The shipping cost will be calculated at checkout, so you can see the exact amount before making your purchase.

4. International Shipping: We currently offer international shipping to select countries. Please note that additional customs fees and taxes may apply, and the customer is responsible for any additional charges incurred.

Returns

1. Easy Returns: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it. Simply contact our customer service team to initiate the return process.

2. Return Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain items, such as live plants, may not be eligible for return due to their perishable nature.

3. Return Shipping: The customer is responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

4. Refunds: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

At June & Bug Co., we value your satisfaction and want to make your shopping experience as smooth as possible. If you have any further questions or concerns regarding our shipping and returns policies, please don't hesitate to contact our customer service team. We are here to assist you!